SOLUTION · PHARMA & MEDICAL REPRESENTATIVES

Ensure MedRep Visits to Clinics & Pharmacies Are Precisely Validated

Supervisors know every MedRep's location every 15 minutes, confirm each visit to a doctor, clinic, or pharmacy actually happened, and call rate improves with optimized detailing routes.

GPS-Validated Visits Higher Call Rate Digital Detailing Secure Doctor Data

No credit card required · 15-minute setup · Local Indonesian servers

🏥 MedRep Dashboard · 15-Minute Coverage Map
🏥
MedRep Tracking · 15 Min
✓ Geofence Valid
12
MedReps Active
48
Valid Visits
2
GPS Issue
12m
Geofence accuracy per clinic & pharmacy
15 Min
MedRep coverage map interval
100%
Visits validated by GPS
100K+
Verified clinic & pharmacy locations
DOES YOUR TEAM DEAL WITH THIS?

The Most Common Operational Problems in Pharma Sales & MedRep Teams

Without validated monitoring, detailing budgets go to waste and drugs never make it onto the formulary.

Contact Sales
🩺

Fake doctor & clinic visits are hard to detect

A MedRep reports having detailed a product to a doctor or pharmacy, but never actually visited the location. Without precise proof, daily call rate can't be verified.

🗺️

Supervisors struggle to track MedRep routes across territories

There's no visibility into team movement. Management can't evaluate whether daily visit targets to hospitals and pharmacies are being met.

📋

Promotion & sampling reports are still manual

Doctor feedback, samples handed over, and formulary requests are logged on paper or WhatsApp. None of it enters the pipeline, and head office can't audit it.

📊

Promotion & sample budget wasted without proof

Sample allocation to doctors and pharmacies isn't logged with accurate evidence. No one can prove whether samples were actually handed to the right target.

BUSINESS IMPACT

Without Validated MedRep Monitoring

Every unvalidated detailing visit is wasted promotion budget and a drug that never makes the formulary.

✗

Drugs don't make the hospital or clinic formulary — because MedRep detailing visits don't run consistently on schedule

Pharma revenue targets missed
✗

Promotion and sample budgets are wasted — sample allocation to doctors and pharmacies isn't logged with accurate evidence

Promotion ROI isn't measurable
✗

Market niches are lost to competitors — potential pharmacy target accounts go unmonitored by supervisors and don't get visited regularly

Market share eroded by competitors
✗

Supervisor time is consumed checking manual reports — with no certainty of valid location coordinates and visit times

-20 productive hours / week
OUTCOME → FEATURE

How Timemoz Accelerates Your Pharma MedRep Performance

🩺 Attendance & Geofence✓ VALIDATED
🏥
Cipto Mangunkusumo Hospital
✓ Geofence VALID
09:22 WIB · 50m radius
GPS Accuracy
12m precision
Outcome

100% validated MedRep visits to doctors & clinics

How it works →

Attendance & Geofence Validation

MedReps can only tap the check-in button when their device's GPS location is precisely within the target hospital or clinic's coordinate radius. The system automatically rejects it if they're still outside the location. Fake visits can't happen — location and timestamp evidence can't be manipulated.

  • ✓12m-accurate geofence per clinic, hospital, and pharmacy
  • ✓Check-in is automatically rejected outside the location radius
  • ✓GPS Issues are flagged on the supervisor dashboard
Outcome

Higher call rate — wider clinic & pharmacy coverage

How it works →

Target Visit Routes & 15-Minute Coverage Map

Supervisors build daily visit routes to doctors, clinics, and pharmacies based on territory clusters to minimize travel time. The coverage map shows the location of every MedRep who has clocked in, updated every 15 minutes — management knows who's at which clinic.

  • ✓Beat plans based on doctor & pharmacy clusters from the dashboard
  • ✓Overdue clinics & pharmacies detected automatically
  • ✓MedRep locations update every 15 minutes on the coverage map
🗺️ Route Detailing Board15-Minute Map
Today's Call Rate8 / 10 visits
✓
Dr. Hendra Sp.PD · RSCM
Geofence Valid · 5 samples · Done
●
Kimia Farma Senen Pharmacy
ETA 11:15 · OTW
0.8 km
⚠
Kemayoran Pratama Clinic
Overdue — 8 days without a visit
📋 Digital Detailing FormPhoto Required
Doctor ResponsePositive ✓
Samples Given5 pcs
Formulary RequestYes ✓
Follow-upIn 2 weeks
📷 Evidence photo saved · GPS-tagged
Outcome

Measurable drug detailing — sampling logged accurately per doctor

How it works →

Visit Form & Digital Detailing Report

MedReps must log doctor response, the number of drug samples handed over, hospital formulary listing requests, and attach visit evidence photos. All data is saved digitally and automatically flows into the central dashboard — not scattered across paper or chat groups.

  • ✓Doctor feedback, sampling, and formulary requests logged
  • ✓GPS-tagged visit evidence photos — can't be manipulated
  • ✓Dashboard automatically summarizes call rate and sampling per MedRep
Outcome

MedReps stay productive in hospital basements & low-signal areas

How it works →

Offline Mode Automatic Sync

Visit records from hospital basements or remote areas are stored safely and locally on the phone, auto-syncing once the phone gets a connection. No visit is ever lost due to signal issues — MedReps stay productive anywhere.

  • ✓Check-in, detailing form, and photos saved locally without signal
  • ✓Automatic sync once connection returns — zero data loss
  • ✓Geofence validation keeps running locally
📶 OFFLINE MODE — ACTIVE
📍
Check-in · RSCM Floor B2
Queued
📝
Detailing Form · Dr. Hendra
Pending
📸
Evidence Photo · Kimia Farma Pharmacy
Queued
✓ Auto-syncs when signal returns — zero data loss
🔒 Database Security SystemEnterprise Grade
✓ Status: Secure · All Systems Protected
Local Indonesian Servers · Compliant with UU PDP No. 27/2022
🔐
AES-256 Encryption
Active · AES-256-GCM algorithm
🛡️
TLS 1.3 in Transit
Active · Secure endpoint
📜
Access Audit Log
Every doctor data access is logged
100K+
Clinic & Pharmacy Locations
✓ Doctor Database
(Pro)
Outcome

Doctor data & pharmacy network are safe from leaking to competitors

How it works →

Doctor & Clinic Master Data Protection

All doctor contact master data, practice schedules, and clinic visit history is stored in an enterprise-grade encrypted system. Local Indonesian servers are compliant with UU PDP No. 27/2022 — sensitive pharmaceutical data never leaves for servers overseas and can't leak to competitors.

  • ✓AES-256 + TLS 1.3 encryption — enterprise standard
  • ✓Local Indonesian servers · compliant with UU PDP No. 27/2022
  • ✓Audit log for every access — data leaks detected early
  • ✓Unlimited doctor & pharma master database (Field Pro)
BEFORE VS AFTER

MedRep Operations Before and After Timemoz

Without Timemoz
✗

MedRep presence at clinics and pharmacies is hard to prove — visit reports can be filed without a physical visit

✗

Promotion and drug sample reports are logged manually — scattered across paper, never enter the pipeline

✗

Doctor visit routes are random and call rate stays low — no optimization based on territory clusters

✗

Supervisors don't know which clinics haven't been visited — overdue ones go undetected until a complaint comes in

✗

Sampling budget can't be audited — no proof samples were actually handed to the right doctor

With Timemoz
✓

Arrivals validated with precision via a 12m GPS geofence — 0% fake visits, evidence can't be manipulated

✓

The digital detailing form logs doctor feedback, sampling, and formulary requests automatically to the dashboard

✓

Routes based on doctor and pharmacy clusters — call rate rises, travel time drops

✓

Overdue clinics are detected automatically — supervisors know empty territories before they become a problem

✓

The MedRep location coverage map updates every 15 minutes — management knows team locations without calling anyone

TRANSPARENT PRICING

Start Free, Scale Across Your Entire MedRep Team

Pricing is public. Sign up directly, or contact our sales team for a consultation.

FREE FIELDFREE FOREVER
IDR 0/ seat / mo
Minimum 2 seats
Basic GPS clock-in and clinic-visit tools for small MedRep teams.
Start Free
No credit card required · Instant activation
FIELD TRACKING
GPS clock-in & geofence
Active geofences2
Target visit routes
Digital detailing forms
Coverage map (15 min)
Offline mode
Data history3 months
Pricing verified August 2026
FAQ

Common Questions About Pharma & Medical Representatives

Direct answers to detailing and MedRep monitoring operational challenges.

How do you confirm a MedRep actually visits a doctor at the hospital?

+
Timemoz uses Attendance & Geofence validation. MedReps can only check in and complete a visit report when their device's GPS location is precisely detected within the defined hospital or clinic address radius (accurate to 12 meters). If they're still outside the location, check-in is rejected automatically and logged as a GPS Issue on the supervisor dashboard.

How do you detect fake MedRep detailing visits?

+
Every check-in is only valid when the device's GPS is detected within the geofence radius per clinic or pharmacy location. GPS Issues are automatically flagged on the dashboard — supervisors know whose visits are fake without manual investigation. Location and timestamp evidence can't be manipulated.

How do you increase daily MedRep call rate?

+
Target Visit Routes build daily visit schedules based on doctor, clinic, and pharmacy location clusters to minimize travel time. Supervisors can assign routes from the dashboard — call rate increases because travel time drops and clinic-pharmacy coverage becomes more structured and measurable.

How do supervisors track every MedRep's location in the field?

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The GPS coverage map shows the location of every MedRep who has clocked in, updated every 15 minutes. Supervisors know who's at which clinic, which clinic is currently being visited, and which areas haven't been reached yet — without calling anyone individually.

Can the system log promotion reports and drug sample handovers?

+
Yes. The Digital Visit Form requires MedReps to log product discussion outcomes with the doctor, the number of drug samples handed over, formulary listing requests, and attach visit evidence photos. All data is saved digitally and automatically flows into the central dashboard.

What if a MedRep visits a hospital basement with poor signal?

+
Offline Mode lets MedReps still check in, complete the detailing form, and document the visit without an internet connection. Data is stored locally on the device and auto-syncs once the phone gets signal. No visit is ever lost due to signal issues.

How do you protect doctor contact data and practice schedules from leaking?

+
The doctor master database — contacts, practice schedules, and detailing history — is stored with AES-256 encryption on local Indonesian servers, compliant with UU PDP No. 27/2022. Data never leaves for servers overseas. An audit log records every access so sensitive pharmaceutical data leaks to competitors can be detected.

How long does Timemoz setup take for a multi-territory MedRep team?

+
Basic setup takes 15 minutes. For larger teams with many territories and hundreds of target doctors, we offer onboarding consultation with specialists who understand pharmaceutical sales workflows. Contact our team using the Contact Sales button to schedule a free consultation.

Ready to Increase Call Rate & Visit Discipline for Your Pharma MedReps?

Discuss your detailing sales team's monitoring needs with our specialists. We'll help eliminate fake visits and optimize call rate from day one.